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Group Portal

Welcome to the Syska Hennessy Group Customer Portal. Please use the links below to order supplies, request service, and submit meter readings. Not seeing what you need? Just give us a call at 708.614.1770!

How can we help?

Request Service

Get service on a copier or printer by filling out this form to create a ticket.

Order Paper & Supplies

Need more supplies? Order more paper, cartridges, staples, and more here.

Recycle Toner

Get your FREE pre-paid shipping labels for your empty inkjet and laser toner cartridges.

Papercut Request

Utilize for any software application request.

Update Device Info

Request to add, remove, update printer information and more here.

Large Plotting
Requests

Upload and submit plotting orders.

Contact Team

Have a question? Email your team for help.

Meet Your Team

Our dedicated team is always available to assist you with any questions you may have. Speak with our tech experts to advance your business to the next level.

Managed Print Specialist

Ryan Johnson

MPS Operations Manager

Heather Hochgraver

Print Software Manager

Mike Tardi

Sr. Dir. of Managed Print

Mike Fair

Dir. of Production

Naman Bhatt

Chief Revenue Officer

Bill Burfeind

Toshiba FAQs

How do I change the toner in my Toshiba device?

Refer to the user manual available from Toshiba’s official support page for step-by-step instructions on toner replacement. You’ll find the correct manual by searching your model below:

Download manuals & guides: https://tbs.toshiba.com/tbs/support/ (Search by model)

Where can I recycle my toner for my Toshiba device?

You can use Proven IT’s recycle program via our website. Click the link for instructions. https://provenit.com/toner-recycling/

Where can I find drivers for my Toshiba device?

You can download the latest drivers, utilities, and interactive tutorials from Toshiba’s official drivers page. Just enter your model number (e.g., 3525AC, 4525AC, 3528A) and choose your operating system:

Drivers & downloads: https://business.toshiba.com/support-drivers (Search by model)

Where can I find a manual for my Toshiba device?

Official user manuals, setup guides, and troubleshooting documents are available from Toshiba’s support library. Search by your exact model to find PDF manuals:

Manuals & support documents: https://tbs.toshiba.com/tbs/support/ (Search by model number)

Canon FAQs

How do I change the toner in my Canon device?

Your Canon printer or MFP will notify you when toner is low. Open the front toner door, remove the used toner cartridge, and insert the new one until it is securely in place. For step-by-step instructions, refer to your model’s manual:


Find your Canon manual: https://www.usa.canon.com/support
(Search by model number)

Where can I recycle my toner for my Canon device?

You can use Proven IT’s recycle program via our website. Click the link for instructions. https://provenit.com/toner-recycling/

Where can I find drivers for my Canon device?

Download the latest drivers, software, and firmware directly from Canon’s official support portal.

Canon Drivers & Downloads: https://www.usa.canon.com/support
(Search your exact model to access OS-specific drivers)

Where can I find a manual for my Canon device?

Canon provides PDF user manuals, quick start guides, and troubleshooting documents online.

Canon Manuals & Documentation: https://www.usa.canon.com/support
(Enter your model to view all available documentation)