SERVICE & MAINTENANCE
focused on your productivity
Proven IT is one of a rare few to receive the distinguished PROs Elite 100 Certification, a national symbol of recognition and distinction in the Office Imaging industry. Only one dealer in any market is awarded this distinction. In Chicago, that award recipient is Proven IT.
What does the PROs Elite 100 Certiﬁcation mean for you?
That we’ve proved ourselves to be responsive to our customers, keeping their organizations running at peak productivity levels.
We do this by offering immediate response from our:
- Remote support via call center and help desk
- 100+ service vehicles on the road everyday
- Loaner equipment for when the need arises to ensure you stay up and running
Learn how our service programs live up to our ONE source promise.MAKE AN APPOINTMENT TODAY!
Criteria for PROs Elite 100 Certiﬁcation
PROs Elite 100 certification begins with a complete assessment of a dealer’s current service operations by the PROs executive team. PROs Elite 100 benchmark standards for service excellence consider the following dealer attributes:
- Committed to executing the action plan and achieved the customer benchmarks
- Committed to train their service management in advanced service management skills
- Executive team trained in customer focused leadership and strategic planning skills
- Entire organization trained in Elite Customer Relations Management skills
- Sales reps taught how to develop customer solutions based on this certification