Superior Service – Proven IT

SERVICE & MAINTENANCE
focused on your productivity

Proven IT is one of a rare few to receive the distinguished PROs Elite 100 Certification, a national symbol of recognition and distinction in the Office Imaging industry. Only one dealer in any market is awarded this distinction. In Chicago, that award recipient is Proven IT.

What does the PROs Elite 100 Certiﬁcation mean for you?

That we’ve proved ourselves to be responsive to our customers, keeping their organizations running at peak productivity levels.

We do this by offering immediate response from our:

Remote support via call center and help desk
100+ service vehicles on the road everyday
Loaner equipment for when the need arises to ensure you stay up and running

Learn how our service programs live up to our ONE source promise.

MAKE AN APPOINTMENT TODAY!

Criteria for PROs Elite 100 Certiﬁcation

PROs Elite 100 certification begins with a complete assessment of a dealer’s current service operations by the PROs executive team. PROs Elite 100 benchmark standards for service excellence consider the following dealer attributes:

Committed to executing the action plan and achieved the customer benchmarks
Committed to train their service management in advanced service management skills
Executive team trained in customer focused leadership and strategic planning skills
Entire organization trained in Elite Customer Relations Management skills
Sales reps taught how to develop customer solutions based on this certification

OUR CUSTOMERS LIKE US.

"We’ve been a client of Proven IT since 2015 and we look forward to many more years! They have been extremely helpful as our IT partner. They really focus on making their customer service outstanding! They are always ready to jump in and help.”

Peter Aleck
Owner/Aleck Plumbing

“We are a services provider located in Rosemont, IL that recently formed a partnership with Proven IT. Our print production is time critical and implementing 2 Océ Titans, has given us the ability to meet very tight deadlines. This Production Equipment is really impressive. Proven not only provided the machines but has helped create an accounting tool for our print environment. We look forward to working with Proven on our technology initiatives.”

Donna O’Driscoll
Supervisor of Printers/Central States Pension Fund

“Proven IT is a special partner to Sertoma Centre. It goes far beyond the great service and support they provide on our printers and copiers. Tory, Chris and Zach all serve on our boards and they have helped us plan events, raise funds, and support the growth of our organization. For several years now, Proven IT has been the primary sponsor for our main annual fundraiser, the BIG Event. Many of their employees volunteered their time and talents and to help us make it more successful each year. They go as far as to dress up as Santa and an Elf for our consumers each year!”

Gus van den Brink
Executive Director/Sertoma Centre

Proven IT has been great in understanding our challenges and working with our budget. They are flexible and were able to optimize our existing printer and copier fleet and upgrade our technology to be more efficient. Proven’s implementation team even worked with us to change out a new copier and revise the lease for a model that we had not anticipated had certain capacity limitations in our Police records area with very little trouble and fanfare! I recommend working with Brian Badke – he’s always checking in on us and is quick to respond when we need assistance

Brian Hanigan
Finance Director/Village of Oak Lawn

“Brian Badke and Chris Van Eck at Proven IT worked together with our team to optimize our printing culture. Their vision was to help push our school into a more efficient printing environment. They carefully planned a solution by meeting with our team and analyzing our print use and needs. They recommended Papercut to help us monitor and control printing for our staff and students. Now we’re in full control of our printing budget and we’ve definitely noticed a lot less print waste.”

Dan Riordan
Superintendent/Reavis High School District 220